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Returns & Refunds
 Question : What is your returns policy?
 Answer :
If you decide that an item which you have bought from us is not to your satisfaction, you are welcome to cancel your order for the item within 7 working days of the day after receipt of the item, and to return it to us.

Upon return of the item to us in its original condition, we will refund you the price which you paid us.  However, we cannot refund you if an item which you bought from us is returned in an unsaleable condition or if an original seal is broken.

In addition, we regret that we cannot refund you if the item which you bought from us was specially printed for you or was specially sourced for you, or if it was bought under a limited offer. Items of this type are advertised as 'Non-returnable' on our website.

If an item which you bought from us is defective or not of satisfactory quality, please return the item to us.  Upon return of the item to us, we will refund you the price which you paid us, or, at your option, we will replace the item free of any additional charge. 

Please return the item promptly.  Failure to inform us of the fault within 28 days may mean that you lose the right to obtain a refund. This does not effect your statutory rights.

Returning an item to us:
To return an item to us, please:

a) Write the reason for the return on the delivery note which arrived with your order (if you do not have the original delivery note, please enclose your order reference and reason for return on a separate piece of paper);
b) Wrap the item and your (delivery) note securely in their original or other packaging;
c) Send the item to us at: Returns Department, Unit 9 Whitelands Business Park

The refund will be made to your credit / debit card. We will notify you by e-mail, when we have processed your refund.


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Free Jackets on the Carnegie Shortlist
A startling and tender novel about how to let yourself love and set yourself free by Patrick Ness, the twice Carnegie Medal-winning author of A Monster Calls.
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30% off Oxford University Press
Paperback Oxford English Dictionary
This fully updated edition offers over 120,000 words, phrases, and definitions. It covers all the words you need for everyday use, carefully selected from the evidence of the Oxford English Corpus, a databank of 21st century English, containing over 2 billion words.The Factfinder centre section gives quick-reference entries on topics including famous people, countries, and science.
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Free Jackets on Greenaway 2018 Shortlists
A First Book of Animals
A dazzling collection of poems by Nicola Davies, featuring over fifty different kinds of animals - beautifully illustrated by Petr Horacek.
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Up to 35% off new titles
Children of Blood and Bone
Tomi Adeyemi conjures a stunning world of dark magic and danger in her West African-inspired fantasy debut Children of Blood and Bone. They killed my mother. They took our magic. They tried to bury us.. Under the orders of a ruthless king, anyone with powers was targeted and killed, leaving Zelie without a mother and her people without hope. With the help of a rogue princess, Zelie must learn to harness her powers and outrun the crown prince, who is hell-bent on eradicating magic for good. Yet the greatest danger may be Zelie herself as she struggles to come to terms with the strength of her magic - and her growing feelings for an enemy.The movie of Children of Blood and Bone is in development at Fox 2000/Temple Hill Productions with the incredible Karen Rosenfelt and Wyck Godfrey (Twilight, Maze Runner, The Fault In Our Stars) producing it.
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Up to 35% off New Titles
Once Upon a Star
In this book the worlds of poetry and non-fiction collide to create a beautiful, unique picture book about our Sun.
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New Title
Noah Scape
Getting what you want isn''t always what you need in this laugh-out- loud comedy from one of the fastest-rising stars of the children''s book world Guy Bass. Particularly suitable for struggling, reluctant or dyslexic readers aged 8+
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New Title
We're going on an egg hunt
Join the Easter bunnies as they set off on an exciting lift-the-flap Easter egg hunt. With ten eggs to find and count, this board book is great fun. But watch out for the obstacles along the way - lambs, chicks, bees and ducks - and there's even a wolfish surprise, so do take care. Based on the traditional `We're Going on a Lion Hunt' rhyme, the delightful illustrations and read-aloud story will make this board book a huge springtime hit with all fans of search-and-find and lift-the-flap books. We're going on an egg hunt. We're going to find them all. We're REALLY excited. Hooray for Easter Day!
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New Title
The Invincible Tony Spears - Lost in Space
What would you do if a red button in your kitchen cupboard could transport you to a spaceship? Press it, of course! Created by the award-winning author and illustrator Neal Layton.
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New Title
When the rain threatens to ruin the fun at summer camp, Malik are tasked with some inventing... A funny and charming Little Gem from national treasure Anne Fine, with beautiful artwork by illustration star Vicki Gausden - Anne''s collaborator on Out for the Count. Particularly suitable for struggling, reluctant and dyslexic readers aged 5+
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